Privacy Policy
1. Introduction
Welcome to Look at Me Sensory Play! Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data in compliance with Australian privacy laws.
2. Information We Collect
We may collect the following information:
- Personal details: Name, email address, phone number, and mailing address (for booking sessions or processing orders).
- Payment details: Credit card information or other payment methods (handled securely via a third-party payment gateway).
- Session preferences: Information related to sensory play session bookings, such as preferred dates, special needs, or allergies.
- Usage data: Your IP address, browser type, and cookies to improve our website experience.
3. How We Use Your Information
We use your information for the following purposes:
- To book and manage sensory play sessions.
- To process orders for sensory materials and tools.
- To communicate with you regarding your purchases or upcoming sessions.
- To improve our website and services based on analytics and feedback.
- For marketing purposes, such as sending newsletters (with your consent).
4. Sharing Your Information
We do not sell or rent your personal information. We may share your data with:
- Service providers, such as payment gateways (e.g., PayPal, Stripe).
- Delivery services, for shipping orders.
- Legal or regulatory bodies, if required by law.
5. Cookies and Analytics
We use cookies to enhance your browsing experience and analyze website traffic. You can control cookies through your browser settings.
6. Data Security
We implement strict measures to protect your data, including encryption and secure servers. However, no method of transmission is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
As an Australian user, you have the right to:
- Access your personal data.
- Request corrections to your information.
- Withdraw consent for marketing communications.
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached.
8. Retention of Data
We retain your data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: lookatmesensoryplay@gmail.com
- Phone: +61 451 361 092
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and the date of the update will be noted.
